Do you get mad when you receive poor service at a restaurant?
A group of us went to a local semi-fast food restaurant for lunch today. At least we thought it was fast food...An hour and a half later we got our cheeseburgers. Very tough on our schedules.
We were not the only dissatisfied customers, table by table began to complain. Some demanding refunds, free desserts, a variety of requests. Some were treating the poor waitresses very disrespectfully. We remained very patient although it was a terribly disruption to our day.
When you are a paying customer purchasing a meal, you rightly assume that you will be treated as a valued guest. When that doesn't happen it can be very upsetting.
So how do you respond in this situation? Even if you ask for a refund or mention your disappointment to the waitress or manager are you kind and respectful? Have you had similar experiences and acted in a way that you later regretted?
Please leave a comment about a time when you experienced 'bad service' and how you handled it. Don't be shy!